How to reach Chatr for customer care ?

While Chatr Mobile has moved away from traditional phone-based customer support and now primarily offers online and email assistance, Wireless Hotspot steps in to make sure our customers are never left without help.

We’re Your Local Customer Care — Real People, Real Support

At Wireless Hotspot, we believe customer support should be easy, fast, and human.

That’s why we offer something online support can’t:

📍 21+ Physical Store Locations Across the GTA:

• Call any Wireless Hotspot store directly

• Walk into any of our 21+ GTA locations

• Speak to a real, trained team member

We pick up the phone. We listen. We help.

☎️ Call Any Wireless Hotspot Location — We Answer

Whether you need help with:

• Plan questions or changes

• SIM card issues

• Activation problems

• Phone troubleshooting

• Renewals or top-ups

👉 Call your nearest Wireless Hotspot store, and our team will assist you right away and give you the best option to move forward with it.

While Chatr’s official support is handled online, Wireless Hotspot is always just a call or visit away. With 21+ locations across the GTA, we proudly take care of our customers and handle their questions quickly and professionally — because great service doesn’t end after activation.